Contact
We'd Love to Hear From You
Thank you for visiting CozyPetNest.store.
Whether you have questions about a product, need help with an existing order, or simply want advice on choosing the perfect comfort product for your pet, our friendly customer support team is always happy to assist.
We believe that excellent customer service is just as important as offering quality products. Every inquiry is handled with care, professionalism, and a genuine commitment to helping both you and your furry companion enjoy the best possible shopping experience.
Customer Support
Phone
(416) 633-5545
Business Address
116 Arlington Ave
Westmount, QC H3Y 2W4
Canada
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)
We are closed on weekends and public holidays. Messages received outside business hours will be answered as soon as possible on the next business day.
How We Can Help
Our support team can assist with:
- Product recommendations
- Order status and tracking
- Shipping inquiries
- Returns and refunds
- Exchanges
- Payment questions
- Product care guidance
- General customer support
For faster assistance, please include your order number and the email address used during checkout whenever possible.
Our Promise
At CozyPetNest.store, every customer matters, and every pet deserves the very best.
We are committed to providing responsive support, honest communication, and reliable service before, during, and after your purchase.
If you ever need assistance, we're only an email or phone call away.
Thank you for choosing CozyPetNest.store. We look forward to helping you create a warmer, cozier, and more comfortable home for the pets you love.